Privacy Policy

1. Controller

The controller of personal data processed in connection with the website delieurope.com (the “Website”) is:

DELI GROUP CEE sp. z o.o.
ul. Obrzeżna 5/XIP/1
02-691 Warsaw, Poland
KRS: 0000651616
NIP: 5213759183
REGON: 366073662

Email: delieurope.office@nbdeli.com

2. Scope of this Privacy Policy

This Privacy Policy explains how we process personal data of visitors to the Website and persons contacting us through the Website, email, telephone or our social media channels.

A separate GDPR Information Notice applies to customers, contractors, suppliers and persons representing or working for such entities.

Information concerning cookies and similar technologies is provided in our Cookie Policy.

3. What personal data we may process

Depending on how you interact with us, we may process:

• name and surname;
• business contact details;
• email address;
• telephone number;
• company name and position;
• information contained in correspondence sent to us;
• IP address and technical information concerning the browser, device and use of the Website;
• social media profile information made available to us when you interact with our profiles;
• information collected through cookies or similar technologies, where permitted and, where required, after obtaining your consent.

We only process personal data that is necessary for the relevant purpose.

4. Purposes and legal bases

a. To respond to enquiries and correspondence
Legal basis: Article 6(1)(f) GDPR – our legitimate interest in communicating with persons who contact us and responding to enquiries. Where an enquiry concerns steps requested before entering into a contract, Article 6(1)(b) GDPR may also apply.

b. To operate and secure the Website
Legal basis: Article 6(1)(f) GDPR – our legitimate interest in ensuring the proper, secure and efficient operation of the Website.

c. For analytical and statistical purposes
Where such processing involves non-essential cookies or similar technologies, it is carried out only after obtaining the required consent – Article 6(1)(a) GDPR.

d. For advertising and marketing measurement
Where advertising or tracking technologies are used, processing requiring consent is carried out on the basis of Article 6(1)(a) GDPR.

e. To operate our social media profiles and communicate with users through them
Legal basis: Article 6(1)(f) GDPR – our legitimate interest in communicating about our activities, brands and products and maintaining our social media presence.

f. To establish, exercise or defend legal claims
Legal basis: Article 6(1)(f) GDPR – our legitimate interest in protecting our rights.

5. Cookies and similar technologies

The Website uses cookies and similar technologies.

Technologies strictly necessary for the operation of the Website may be used without consent where permitted by law.

Analytics, advertising and other non-essential technologies are activated only after obtaining the required consent.

Detailed information is available in our Cookie Policy and in the cookie settings panel available on the Website.

6. Recipients of personal data

Personal data may be disclosed, where necessary, to:

• hosting, server, domain and IT service providers;
• website maintenance and development providers;
• providers of analytics, advertising and consent-management technologies;
• marketing and communications service providers;
• cloud and document-storage providers;
• social media platforms;
• legal, accounting and advisory service providers;
• public authorities where disclosure is required by law.

These entities receive data only to the extent necessary for the relevant purpose and in accordance with applicable law.

7. Transfers outside the EEA

Some technology providers may process personal data outside the European Economic Area.

Where such transfers occur, we use mechanisms permitted under Chapter V GDPR, including adequacy decisions adopted by the European Commission or appropriate safeguards such as Standard Contractual Clauses, where applicable.

Information about safeguards applicable to a particular provider may be obtained by contacting us.

8. Retention periods

Personal data is retained only for as long as necessary for the purpose for which it was collected.

In particular:

• correspondence is generally retained for the period necessary to handle the enquiry and, where justified, for the period required to establish or defend legal claims;
• data processed on the basis of consent is processed until consent is withdrawn or the purpose ceases to apply;
• technical and security data is retained for the period necessary to ensure Website security;
• data required for legal claims may be retained until the applicable limitation period expires or proceedings are finally concluded.

9. Your rights

Subject to the conditions set out in the GDPR, you have the right to:

• access your personal data;
• rectify inaccurate data;
• request erasure;
• restrict processing;
• object to processing based on legitimate interests;
• receive and transfer data where the right to data portability applies;
• withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

You also have the right to lodge a complaint with the competent supervisory authority. In Poland, this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych – UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

10. Voluntary provision of data

Providing personal data is generally voluntary. However, failure to provide information necessary to respond to an enquiry or take requested pre-contractual steps may make it impossible for us to handle the request.

11. Automated decision-making and profiling

We do not make decisions concerning Website users based solely on automated processing that produce legal effects or similarly significantly affect them.

If you consent to analytics or advertising technologies, information concerning your use of the Website may be used by technology providers for analytics, audience creation, advertising measurement or advertising personalisation in accordance with their own rules and privacy notices.

12. Changes to this Privacy Policy

We may update this Privacy Policy if our processing activities, technologies or applicable legal requirements change.

The current version is always available on the Website.